There are several ways to reboot or power cycle your dedicated server depending on whether the operating system is responsive.
Graceful Reboot (OS is responsive)
The preferred method. Log in via SSH and run:
reboot
This allows the OS to shut down services cleanly before restarting.
Reboot via IPMI (OS is unresponsive)
If you cannot SSH in, use IPMI to power cycle the server:
- Log in to your IPMI interface.
- Go to Remote Control or Power Management.
- Select Power Cycle (cuts power and restarts) or Power Reset (sends a reset signal).
Note: A power cycle or hard reset is equivalent to pressing the physical reset button. It does not allow the OS to shut down gracefully and should only be used when a soft reboot is not possible.
Request a Reboot via Support
If you do not have IPMI access configured and the server is unresponsive, open a support ticket. We can perform a hard reset from our end.
Server Not Coming Back Online?
If your server does not respond after a reboot, open a support ticket immediately and we will investigate from the data center side.
